Postfach 76 29
We also have a DE-Mail box which you can use to send your messages and documents confidentially, securely and verifiably via the Internet. Here is the address: firstname.lastname@example.org
Please send files only in PDF (Adobe Reader), Word, Excel formats, as a text file or for graphics as a JPG file. Archive files (e.g. *.zip) and files that are larger than 10 MB cannot be processed.
Please note that personal advice can only be provided by prior appointment.
Please make an appointment with your contact person, see below.
We look forward to advising you personally again.
Central Information Bureau
(1st floor, Mensa at the Aasee)
Monday - Thursday: 8.00 a.m. - 3.00 p.m.
Friday: 8.00 a.m. - 2.00 p.m
If you want to visit us to submit your BAföG application (this is also possible at the info office) or to get advice from the clerk who is personally responsible for you, you can find him/her on the 2nd floor of the Mensa (canteen) at the Aasee (Bismarckallee 11).
Application forms are available also outside our opening hours till 3.00 p.m. in front of the "Info-Point".
Outside opening hours, you can post your documents in the letterbox in front of the canteen.
You can simply submit your application digitally! Here is the link: https://www.bafoeg-digital.de/ams/BAFOEG
This video explains how to do it (link to Youtube).
You download your application forms yourself and print them out at home: Here is the link: https://www.xn--bafg-7qa.de/bafoeg/de/antrag-stellen/alle-antragsformulare/alle-antragsformulare_node.html
Due to current staff shortages, we unfortunately have to reduce our telephone consultation hours at short notice. You are also welcome to contact us via our e-mail box email@example.com. We will answer in any case, if necessary also with a return call.
Thank you very much!
Tuesday: 10.00 - 12.00 a.m.
Thursday: 1.00 - 3.00 p.m.
You will receive your personal telephonic advice with your administration officer, see below.
If you have any questions about BAföG, you can also call the toll-free hotline provided by the Federal Ministry of Education and Research.
Telephone: 0800 - 223 63 41
Monday to Friday
08:00 - 20:00
Your contact person
Do you need to speak directly to one of our administration officers and want to know the right person to talk to?
Please enter the first five letters of your surname in the following field and then click Go. Here you will find all the necessary information including the telephone extension numbers. The email address for all contact persons is firstname.lastname@example.org.